Returns & Refunds

At Peachy Cherie, your satisfaction matters. If you are not completely happy with your purchase, we accept returns under the conditions below:

Eligibility

  • Returns are accepted within 7 days of delivery.

  • Items must be unopened, unused, and in original packaging.

  • For hygiene reasons, lip products, mascaras, and opened cosmetics cannot be returned.

How to Request a Return

  • Email us at peachycherieke@gmail.com with your order number and details.

  • Once approved, ship the item back to us using a secure delivery method.

Refunds

  • Refunds will be processed within 5–7 business days after inspection.

  • Refunds are issued via M-Pesa or original payment method.